Friday, July 27, 2012

English for written comm essay



QUESTION 1
Plagiarism. Definition, “to use another person’s idea or part of their work and pretend that it is your own”.
Recent study says, 54% students have admitted to plagiarizing written material, 90% of them believe that cheaters would not be caught and 47% students says that some of their tutors chose to ignore those who cheats. Although this has become a growing concern within our universities in Malaysia and also internationally, most feel powerless to prevent nor to stop it.
Why does plagiarism arise as an issue? Why do most students plagiarize? The main reasons would be is that students have ready access to all information’s from the Internet itself. Nowadays the race against time is crucial, students have been constantly searching for any methods that are efficient in order for them to complete whatever assignments and tasks provided to them by their tutors. The need to obtain good marks is a must to most of the students. Therefore, in order for them to finish the tasks fast without the need of thorough research but also getting good marks for it, students plagiarized.
All is not to be blame on students only nor the internet itself. The internet merely provides the sources, it’s up to the student themselves on how they want to use it.
Tutors also play a vital role to this. As reported from Net Learning one professor of San Luis Obispo says,
“With respect to cheating, I’m just in denial. I just don’t want to deal with it because I know it is a huge problem”
Taken from an article in TechWeb News, a professor from Stanford University says,
“Who wants to sit around looking for websites trying to find out if a paper is plagiarized or not…..”[1]
As statistic says at the beginning, some tutors chose to ignore that their students plagiarized. But, there are some tutors that would make a report upon catching their students plagiarizing but then, the universities itself chose to ignore the complaint, simply because they are not willing to spend the effort to get to the bottom of the cheating cases.
How do we response to plagiarism? There are several approaches.
·         To educate the students during their first year on plagiarism, the consequences. Enhancing it by making the expectations clear to students. To be a scholar, students will need to produce quality and research thorough work rather than plagiarised. Because by doing that, then only we learn what we are completing the assignment for.
·         Have the students be assured that the university has an academic integrity to uphold and that they have the necessary tools to detect plagiarism. For example to have the students submit assignment online so that it will be subjected to plagiarism detection software. And if caught, marks will be deducted.
·         To get experienced markers to assess batches of assignments. By this way identifying plagiarism might be detected right away.
Plagiarism will always be an issue, but with cooperation from all parties, this kind of culture can be mitigated.
(510 words)
 QUESTION 4
Goods and Service Tax are proposed by the government in replace to our current Sales and Service tax. Basically both GST and sales and service tax are consumption based. What this means is we are taxed based on how much or on what we purchase. The difference between these two are that sales and service tax are charged on certain classes of goods locally manufactured or imported or as when a specific service are given to a consumer, with GST, supply chains, or manufacturer until the retailer are taxed. When a business is registered for GST, they can claim for the tax credit on goods or services by netting off the charges that they pay through the price paid by the consumer or the end user. However consumer cannot claim the tax credit. But, GST also relies on the supplier of goods and services not only the consumer.
It is reasonable to agree on the implementation of GST in Malaysia. Because our country has been in a fiscal deficit for quite some time. It is reported that it has ‘bloomed’ to at 7% more than our GDP. Sad to say that our national revenue could not cope with our expenditure over the years.  By implementing GST the tax burden is spread over, it will increase the national revenue rather than relying on income tax and petroleum tax alone. It is said that these two taxes contributes 44.4% of our government revenue. GST proposed to start at 4% will replace the 10 + 5% of Sales and Service Tax, therefore tax is lower and the price of goods that currently includes SST is reduced. Tax, when consumed rather than earned is better and unrecognisable. Therefore, spending influences can be controlled
Implementation of GST will not be squally and abrupt. GST will be a slow and steady implementation so that it will not adversely affect individuals and small businesses.
But from the examples of the rise of the GST, we can see the fall of it also. From the part for high income earners the tax are not as expensive as for low income earners. The government will need to propose the tax rate and exemption. Suitable tax rate needs to be decided before GST implementation so it will not burden the poor.
Inflation is another matter to be worried on. By GST, some products prices might general will go up. As in order for the matter to not to occur, our government must weigh on all the areas of pros and cons from the GST as well as to implement it at the correct timing so that it will not increase burden on the people. The government will need to consider on all other issues such as the above and also on accountability and corruption.
It is suggested that to ensure that proper auditing and revenue checking’s from GST, is to establish a suitable and efficient system via documentation and computer is set up. Hiring a designated and capable staff in handling such technologies and documentation meticulously is compulsory so that the accounting of GST, when it is implemented can go on without a hitch.
Silver lining of the GST when implemented properly with all the necessary may be glitch is properly investigated and studied, all good will be brought upon the country and society itself. 
And as for us end users or consumers, it is necessary for us to educate ourselves on how GST will affect us and our livelihood.
(580 words)

QUESTION 5
WELCOME TO SUNCARE NURSERY AND DAY CARE CENTER!
Situated in a calm and friendly neighbourhood in Alam Damai, Cheras, we are a growing facility offering facilitation for babies, toddlers and pre-school children a homely and caring environment.
Our premise has been fully inspected by and is registered with JKM. They will ensure we keep our high standards as care provider for our children.
Here in Suncare Nursery and Day Care Center, we stimulate our child through play experience. We will arrange random activities for all the children within groups, indoors or outdoors based on what our children’s needs or which activity that they are interested in. From here they will develop learning skills on communication and literacy, personal and social development, problem solving, knowledge and understanding the world, developing them physically and their creativity with the help of our experienced and qualified care giver.
Facilities
Baby rooms (0 – 18 months)
A warm, fuzzy room especially for our little treasure. Here they can play safely and will help them feel at ease. We also provide an area with baby cot, just for them tiny tots to have a good rest. This room can cater up to 10 sweet ones and they will be cared by a designated care giver, for which allowing them to build up a secure bond.
Toddlers (18 months – 3 years)
This room provides our toddlers the opportunity to play and learn with their friends. The room is equipped with safe toys and other items for our toddlers to enjoy and have fun. The areas in the room are planned and equipped to our child’s interest. Also, there will be a designated care giver to always ensure that they are monitored and care for responsibly.
Before and After Club (Day care for pre-school children)
For children that are sent here after their preschool hours, this room has a large main area and mini library. Equipped with selection of toys and learning material suitable for our child to explore and learn. We also provide computers with educational and fun games for them to learn. Also, our child will always be responsibly monitored by a designated care giver.
Food and Drink
The most important part for our child’s growth, here in Suncare, we provide only the best nutritional meal and we stress on giving our children a healthy diet. For babies, we encourage parents to readily bring a clean feeding bottle and powdered milk.
We strongly promote hygiene in our work. When preparing food for our children, our staff will wear apron and disposable gloves. We also encourage the children to wash their hands before and after eating. Should parents brought their own food from home for their child, it will labelled and put in a refrigerator and will be heated thoroughly before serving.
Nursery hours and fees
We are open 6 days week from 7.30 a.m. until 7.30 p.m.
Babies – RM300
Toddlers – RM200
Day care – RM150
We are always available and at service for you. We can be contacted at:
Suncare Nursery and Daycare Center
No.10, Jalan 2, Alam Damai
Cheras, Kuala Lumpur
Telephone : 03-9288 8788
Fax : 03-9288 8787
(522 words)

QUESTION 7
There are several types of driving licence that can be issued out. These licenses are issued based on the use of the licenses. Examples are Learning Driving Licence, Probationary Driving Licence, Competence Driving Licence and Vocational Driving Licence.
But before these licences are issued out, candidates must fulfil the needed conditions set up by the Malaysian JPJ. First off, candidates must have attended a 5 hours theory course. This course will teach the candidates on prudent driving and all the basic guide to driving a vehicle. This theory course will teach candidates the conscience, responsibility and willingness to comply with traffic laws. It also teaches on how to improve efficiency of controlling a vehicle on the road. After the theory course, candidates will be issued a JPJL2A Certificate of Attendance.
After the theory course is completed, candidates must undergo and pass the Part 1 Computerized theory test. This test can be taken within one year form the date of application for driver’s licence. The passing mark is 42 over 50.
After having completed the theory course and the Part 1 Computerized Theory test, candidates must undergo a 6 hours practical training on the training driving circuit and with that, candidates will be issued with JPJLB, a Learner’s Driving Licence. But, with having this ‘L’ licence there are a few conditions that must be complied with. Candidates must not drive a vehicle with passengers or any kind of loads. Candidates must always be supervised by a driving instructor with a valid instructor’s certificate when driving a vehicle. Most importantly, the vehicle that is driven by a candidate with the ‘L’ licence must always show the identification sign “L”.
Having completed the 16 hours circuit training and the computerized theory test, candidates must undergo practical tests. These practical tests are divided into two parts. The first part, the candidate will have to undergo a practical driving test that consists of 3 manoeuvring skills. That is hill climb manoeuvres, in turn car parking manoeuvres and three pronged manoeuvres. The second part of the practical theory test is to have the candidates to drive on the actual road with supervision of a JPJ examiner.

The results of these tests are given straight away right after the practical test. For candidates that failed in either one of the above tests must wait for a period of one week in order for them to take their second test. After completing and passing all of the above, candidates shall be issued Probationary Driving Licence. By having this licence, candidates shall be under probation for 2 years before they are issued out the Competence Driving Licence. During the 2 year period, candidates must always carry their ‘P’ licence with them when driving. Alongside that, the vehicle that they are driving must have the plat ‘P’ displayed on the front and back of the vehicle. They also must ensure that their alcohol level in their blood, breath and urine are at 0.00 level. Should they disobey any traffic law they shall be penalised with a demerit point. Any demerit points collected at 10 points, their ‘P’ licence will be terminated or cancelled by the JPJ Director.
After completing the 2 year probationer licence, candidates can now apply for their Competence Driving licence by attaching the original ‘P’ licence, one piece of own latest picture and a chargeable fee depending on how many years that the candidate might want to apply for the said licence. The new Competence Driving licence can be applied for a period of 1, 2, 3, 5 and 10 years.
(594 words)

BIBILIOGRAPHY
Nursery promotion accessed from bumblebeesltd.co.uk on 28th June, 2012
Child care accessed from http://www.smallworldnurserydubai.com/swncontactus.htm on 28th June, 2012

REFERENCES
Plagiarism and it’s issues, viewed at www.plagiarism.org/plag_facts.html accessed on 19th June 2012.
Harris, K-L., Krause, K., Gleeson, D., Peat, M., Taylor, C. & Garnett, R. (2007). Enhancing Assessment in the Biological Sciences : Ideas and Resources for university educators.
Malaysian Driving Licence viewed at www.jpj.my/Malaysian_Driving_Licence.htm accessed on 27th June, 2012
Buku Kurikulum Pendidikan Pemandu, 3rd Edition, December 2010
GST for the layperson Part 4 (Final) viewed at theblackcactus.wordpress.com accessed on 25th June, 2012
Should GST be implemented in Malaysia viewed at www.nbc.com.my accessed on 27th June, 2012
Malaysian Goods and Service Tax, GST Impact on Consumer. Accessed from http://www.gst.customs.gov.my/portal/page/portal/MYGSET/SubTopicDetailPage?_piref255_1040729_255_1040710_1040710.__ora_navig=nodeId=94 on 27th June, 2012



[1] Plagiarism.org (2005). iParadigms, LLC. Screens 3-4. 21 December 2005 (http://www.plagiarism.org/plagiarism_stats.html)

Entrepreneur - Microsoft



1.0            Introduction

“Innovation is finding ways to deliver new or better goods or services” according to Kinicki and Williams (2003). Therefore, every types of organization must always continue to strive in search of new ideas for the betterment and quality of what their organizations are offering to the society. With new ideas produce, it is for the benefit of the society and their customers.
Having innovation is a must and specific tools for entrepreneurs. Entrepreneurs will need to exploit change in order to try it out on starting any new businesses. They will need to search on what kind of innovation that they can develop or change to take their opportunities to striking success.
They have to explore new kind of innovation, develop new things or change things that they had, to grab the opportunity and lead the market.
Having business opportunities are good but having the innovation to do business differently is better.  To create or to have a physical product, there are some factors to what the products are made of. For example, by factor of material, physical and mental labour, of course funds. Entrepreneurs must have the capability of combining all these factors innovatively in order for them to create something that they can present to the world and for the world to assess on the creation that is brought to them.
Innovation isn’t just about inventing or creating something new and it doesn’t only range within production of goods; it also covers on services and or processes. It is also about the motivation or an idea that is sparked and be made into something realistic. Be it, out of a product that has already existed, entrepreneur will need to have the motivation into making that product or services better for the benefit of society and also for the said entrepreneurs.   
2.0            Organisation’s description
The name Microsoft Corporation is so synonym in our time today. But how much do we know of it? Because of the normality of the name being mention each time, we do sometimes forget, what does that company contributes for the benefit of society.
It first started in Albuquerque, New Mexico with only 6 employees. At that time, in 1975, the name Microsoft was not invented yet. Paul Allen and Bill Gates completed with request from MITS a computer language program called ALTAIR BASIC. After completion, MITS bought the program and from that market, Microsoft hits yearly sales totalling of $16,005.00. By 1976, the name Microsoft was officially registered and also in the same year, Microsoft’s revenue shoots up to $22,496.00 with only 9 employees working under the company. In 1977, they came up with their second duplication on computer language software, FORTRAN-80 and upgraded the Altair Basic to be compatible with Z-80 and 8080 microprocessors.
But, both childhood friends Paul Allen and Bill Gates had just begun and soon will be taking the rest of the world with them.
Now, Microsoft is estimated to have generated a total of $51 billion amount of revenue, they are one of the top 10 investors for R&D worldwide and hiring over 79,000 staff in over 102 countries. Microsoft are also one of the public listed company with its operation divided into segments of seven such as : Client, Serve and Tools, Information Worker, Microsoft Business Solutions, MSN, Mobile and Embedded Devices and Home Entertainment. With major shareholders such as Vanguard Group Inc. and State Street Global Advisor, and these are just naming a few, Microsoft has shares outstanding to 8.40 billion dollars. They have also won the World’s Best Multinational Workplace in 2011.
Noticeably, Microsoft is known for the Microsoft Windows Operating System, Microsoft Office is its infamous software used by millions of people worldwide. Venturing into the Gaming Industry, Microsoft Invented XBOX, a gaming Console so powerful that has become a trend throughout the planet. With the launching of XBOX 360 with Kinect, a webcam peripheral that emulate gesture as one of the input controller, in which Kinect was noted as the “Fastest Selling Consumer Electronic Device” by the Guinness Book of Records.
3.0            Types of innovation
Innovation are divided by 4 types,
1)      Invention
2)      Extension
3)      Duplication
4)      Synthesis

1)   Invention
Derived from the Latin word in venire which means, “to find”, invention means in concern of finding something. Invention or inventing is to create new products or ideas which have not been tried before. The process of invention is spark from collaborative creative process and also brainstorming. Invention is basically a creative process and can serve many purposes. These purposes might change over a period of time and it might significantly differ. Sometimes invention may serve their purpose of their development and sometimes exceed the purpose that might not be envisioned by its creator. Invention might evolve into something more specific or simpler than when it is first invented. Such as the inventions of computers, when it is first developed, it’s compatibility is not as vast and expanded as it is today. The size of the first invented computers are not as small and light as today and perhaps it is never envisioned that a computer can be a size of a small box. But the purpose of computer being invented is served and has exceeded the expectations.

2)   Extension
Every organization will want to expand and want to make more than what they are producing as a product, or service that they are currently providing. This is where organization extends from its comfort zone by venturing into other field. Extension merely means to add in products or services to the existing lines. Taking in for example, Microsoft venturing into gaming platform software and hardware. In which they invented XBOX a gaming console which carries Microsoft’s gaming operating system and they manufactured the hardware themselves.  By extending their target market from just, Office and PC User, they had created a new market segment which expends to Children and Hard Core Gamers.

3)   Duplication
When the market has expended, a company have to make more of the existing product. They have to make multiple versions and ships dozen of updates. They have to duplicate the existing product and put a variety of product to feed the variety of needs for the consumers. Basically duplication would not just mean copying. But duplication here means, that should the organization made some add ons in order to improve the process of the product and services and by that improve competitiveness, therefore, it is said as duplication.  Samsung has created a vast line of mobile devices suites the need from their consumer. Some were super fast such as the Samsung Galaxy S III and some with Large Screen such as the Galaxy Tab 10’ and some were even fitted with a ‘Pico Projector’ to support the ability to have meeting and presentations anytime anywhere such as the Samsung Galaxy Beam. All of the above was just a duplication of a smart mobile device that fits into certain group of people or target markets.

4)   Synthesis
By the words of Ancient Greek, synthesis simply means “with placing”. Synthesis refers to when an entity or element of two or more are combined and that they together form something new, therefore alternatively it will refer into creating something with artificial means. By innovation, synthesis would mean a combination of elements by turning it to be a whole new product but with taking into consideration of the already existing ideas or from an already existing item. Taking for example, Google started as a search engine and expand their capacity with massive data warehouse and processing power. Then they venture into Android, an operating system for smartphones. With the support of Google massive infrastructure, Android has become one of the most advance smartphone OS now. They expand into computer operating system, Chrome OS, which is a cloud base computing OS. The OS lives within Google infrastructure whereby data are now no more stored in the computer hardware but it is available anywhere. We can now access our own PC anywhere without having to have the physical notebook or PC. They had synthesised their data warehouse and processing capability with their own operating systems.
4.0     Analysis of innovation adopted
As Microsoft grows, they continue developing new products and software. By invention and then extending those software to a better and upgraded products, they have gone from scratch and making it into something through their ideas and shared skills. Not only that, they also extended their view out from the safety of developing software’s, whereby they developed game consoles and Windows phone.
Microsoft in their early years back in 1975 has assisted MITS with a computer language program for personal computer, Altair Basic. Then they developed their second computer language program that they named FORTRAN-80. Whilst Altair Basic are extended and made to conform with 8080 and ZT-80 microprocessors a standard computer at that time. These computer languages are the duplication of the older version of Basic and FORTRAN 66. 
Then came MS-DOS and it was invented in the 1980’s. MS-DOS is a software that was developed to run and manage the computer hardware. It serves as a foundation to bridge the gap between the computer hardware and the program. With the introduction of MS-DOS, it also introduces a whole new language for computer to the society. Commands such as C: and other cryptic language is typed in to run the computer. Although MS-DOS is effective but it does proves that it is not quite understandable and hard for some people. So, Microsoft is determined to develop another kind of operating system that is simpler and much more user friendly.
Then by the year 1982, a new kind of operating system was invented. Code name the ‘Interface Manager’ at first, it was then converted to the name Windows 1.0. And this is the dawn of the infamous Windows Operating system that millions of people worldwide are using as we speak. Windows 1.0 was officially shipped in 1985. Windows 1.0 is the duplication of MS-DOS but it is much easier and rather than typing in MS-DOS like commands, user can just point out with a mouse and click the boxes on the screens. Windows 1.0 has drop – down menus, icons, dialog boxes and scroll bars. The program is easier to use. The ‘windows’ in this operating system enables user to just switch amongst other programs rather than having to quit and restart whenever they wanted to use the programs.
Later after, Windows 1.0 are then extended to a new version. In 1987 - 1992, Windows 2.0 – 2.11 is introduced. By duplicating the operation ways of Windows 1.0 the modification or upgrades made are that this version comes with desktop icons and expanded memories. Windows 2.0, screen layout can be controlled, windows can be overlapped and the use of keyboard shortcuts is introduced to speed up work. The subsequent releases of these Windows are improved continuously in regards to reliability, speed and usability of the personal computers. And up until now, Windows have always made improvement in compatibility to help users understand and to have no fuss of using a computer.
Then by the year 1995 – 2000, the age of the internet, Microsoft synthesises its Windows operating system and making it compatible to use in the new online world. Windows 95 was introduced. This operating system features Plug and Play capabilities for making installing hardware and software a breeze and hassle free. It also has a dial – up networking and built in internet support. This operating system that operates at 32-bit also has more powerful features, full mobile computing and integrated networking. Windows 95 also offers enhanced multimedia capabilities for users. Not to forget, Windows 95 is the first operating system that has the features of Start menu, minimize, maximizes and close button windows and taskbar. From here, upgraded feature of Windows are available with more security, stable, with speed and comes compatible with a wireless network features, making browsing the internet easier and to enable user to have the full feature useful even on the go.  
Besides than developing operating systems, Microsoft also extended their view to create other products too. Another invention that made a huge wave amongst high tech lovers especially gamers in 2001 are the infamous XBOX and XBOX 360. XBOX 360 is the lighter, slimmer version of XBOX. This game console is fully powered for extreme gamers and not only that, the XBOX also supports Digital Media. It can rip music and can play DVD’s. Enough said that this game console is not just a game console. XBOX is then synthesises by adding Kinect. Launched in the year 2010, Kinect is basically a motion sensing input that is devised through the use of webcams to enhance gaming features.
Another extension of product lines that is by Microsoft is the Windows phone. Previously Microsoft only develops operating system only for computers and after that they had migrated to a completely different environment and that is developing operating system for smartphones. With the collaboration made between other leading mobile phone suppliers and manufacturers, such as Nokia, HTC, T Mobile and Samsung, together they develop smartphones with the features of having Windows as its operating system. The first Windows phone made in collaboration with Samsung, Dell, HTC and LG was released in 2010. The first wave of Windows phones are known as Windows 7 “Mango”, it supports 25 languages, mobile version of Internet Explorer 9 and Twitter’s integration. Not long after that, in this 2012, a minor update is done and they released the version “Tango”. This version is released with ‘bugfixes’ and allowing devices with 800 MHz CPUs to run this phone.  


5.0     Sources of innovations

1)         Unexpected event
Microsoft got their first break in 1975, when MITS requires them to develop a computer language software. Altair Basic was invented taking from the older version of Basic, upgrading it and from there they were appointed by MITS and the distribution of Altair Basic was shipped out.  The turn of events concurred during the timeline since they first developed Altair Basic. Then in 1980’s, IBM approaches Microsoft with a project that they codename it “Chess”. IBM requires Microsoft to again develop a new operating system for their computers. From that turned of unexpected event, MS-DOS was introduced and at that time also, all IBM’s computers are running on this OS.

2)         New knowledge Concept
Microsoft are known for their operating system. The infamous Windows. They created a totally new OS based from their knowledge in computing. With having the basics of MS-DOS, they created an operating system that is more user friendly and easy to learn. Rather than having to memorise commands for MS-DOS, Windows have menu prepared and task bar for easy access. Even at that time people were sceptical, Microsoft pursues with their new knowledge in software for the market to assess.

3)         Process Needs
Back in the 1970’s, computer is not generally used in homes or offices, they are huge and does not have a specific operating system. They were using line commands not alike MS-DOS. Even if COBOL was first introduced in the 1960’s but it does not cater the needs of computer language as much. From there Microsoft did the process needs in creating a new computer language based on the older version of Basic and Fortran IV and 66 by redesigning and recreating any link that are missing for the purpose of upgrading of the computer language.  
6.0     Summary
From what has been told above, Microsoft can be exampled as one of the successful entrepreneurs. They started with only two people with an idea and a huge vision. Bill Gates and Paul Allen are two young computer enthusiasts and they see that personal computing is the future in the pathway to reach. Their vision is to see one computer in every desktop and every home. From just that, they strive and Microsoft began to change our way of working.
By unexpected event, they got a break from MITS, that needed them to duplicate BASIC to conform with their computers and the satisfaction in their work made MITS again asked them to duplicate and upgrade the program FORTRAN 66 to FORTRAN 80 in order to make the program consistent with their new microprocessor ZT-80 and 8080.
Being trusted on the results that they produced, they again got a break from IBM and they are needed to invent a new and efficient operating system the MS-DOS for IBM to run in their computers.
MS-DOS is a command based operating system, and proven hard for some users. Microsoft then started on the invention of Windows in the 1980’s. From there, Windows bloomed and by needed process of upgrading and by way of duplication they continued on exploring new possibilities that Windows could have to benefit its user.
By stepping out of their comfort zone, Microsoft then synthesises by venturing into gaming software and hardware. They also venture into making OS for smartphones. This is a new knowledge concept because for Microsoft, their previous are for PC and computer software’s only.
It is not only sheer luck, Microsoft strives on making real of their new knowledge concept even there are sceptics. They continued on what they belief and now Windows are used by people worldwide.
What is next for Microsoft? Nowadays everything is not saved in our computer’s hardware. There are no slots for DVD on many laptops. Everything is saved on flash drives or streamed. Now the more advance is, every documents are saved in the “Cloud”. The “Cloud” is an online space for storage or file sharing. Now to make compatible with the “Cloud” Microsoft has Windows Live, this is a free program for social networking, for keeping music and photos, emails and also instant messaging. Windows Live is integrated with Windows, and this will enable us to keep in touch with our phone, PC and the web. Windows Live is the credit of taking Windows to the “Cloud”
(3,000 words)
7.0     References

1.      The History of Microsoft, http://channel9.msdn.com/Series/History/The-History-of-Microsoft-1977 accessed on 4th July, 2012
2.      The History of Microsoft, http://channel9.msdn.com/Series/History/The-History-of-Microsoft-1976 accessed on 4th of July, 2012
3.      The History of Microsoft, http://channel9.msdn.com/Series/History/The-History-of-Microsoft-1975 accessed on 4th of July, 2012
4.      Jones, Caroline; Innovation Leaders ; http://innovationleaders.org/mic_company_profile.html accessed on 4th July, 2012
5.      A History of Windows, http://www.computerhope.com/history/196080.htm accessed on 3rd July, 2012

Monday, May 21, 2012

Multicultural Education : Challenges


1.0     Introduction

 Multicultural education is an idea, an educational reform movement, and a process (Banks, 1997). The purpose of multicultural education is to seek and create education opportunity to all students, despite race, genders, ethnics and minority groups. Malaysia is a developing country and comprises of multi-races society. We want our children to have good perspective of other culture and races in order for them to respect and acknowledge. The educational system should not imply prejudice in schools. Multiracial education is seen as an opening of offering to the students for an equitable educational opportunity.  If we are to dismiss multiracial,  we are dismissing the ideals of equity and social justice for our multicultural country. Therefore our government had created a philosophy based on policy documents and our ideology with accordance to our multi – ethnic society.
The government came up with the National Education Philosophy. The philosophy is created with the combination and integration of our Rukun Negara, National Economic Policy and National Education Policy and taking into account the cultures of the Malaysian society.
It has been a continuous process since our independence, in line with our country’s development. After several careful studies, the government came up with the Rahman Talib Statement 1960. Due to the vast growth of our country and to meet the era of science and technology together with the National Economic Policy, another committee was formed with their main objectives are to achieve the national unity in our multi-ethnic society and also to increase the sense of patriotism, producing skilled manpower for the nation development. And on 7th November 1979, the Cabinet Committee issued a report that was known as Review of the Implementation of the Education Policy. With that, is the beginning of the formation of our National Education Philosophy. And on 1988, was introduced in writing by the Education Ministry.




The National Education Philosophy : -
"Education in Malaysia is an on-going effort towards further developing the potential of individuals in a holistic and integrated manner, so as to produce individuals who are intellectually, spiritually, emotionally and physically balanced and harmonic, based on a firm belief in and devotion to God. Such an effort is designed to produce Malaysian citizens who are knowledgeable and competent, who possess high moral standards and who are responsible and capable of achieving high level of personal well-being as well as being able to contribute to the harmony and betterment of the family, the society and the nation at large"
The interpretation of the philosophy and it is quote “produce individuals who are intellectually, spiritually, emotionally and physically balanced and harmonious, based on a firm belief and devotion to God…”. Malaysia is multiracial, we have Buddhism, Hinduism, Christianity and many more, are freely worshipped and embraced even though with Islam being the official religion of Malaysia. The main objective of NEP is  “to produce Malaysian citizen that are capable of achieving a high level of personality wellbeing to contribute to the betterment of the nation, family and society” A holistic development must be apply to integrate all of the individual’s potential through education, where as a medium, to bring out the most out of an individual’s positive attitudes to enjoy peace spiritually and are always ready to face life challenges.
NEP says, “Such an effort is designed to produce Malaysian citizens’, who are knowledgeable and competent...” from the phrase above we can understand on what the government wanted to strive and to give out in education for its citizens. 

“….. but what makes education a reality is a personal relationship between teacher and pupil, and with personal relationships no questions of equality can arise.” [40]
Bryan Wilson, (1975, pp.39-61)

Educators must not be influenced by prejudice, biases and racism while maintaining respect to the student’s cultural beliefs. Educators have to practice equality which is providing the same amount of educations to all of the student despites the race and culture. Educators also must practice equity whereby each student might not have the same acceptance level as the others. Despite the equal level of education through the classroom, educators must also make sure that the slow learners also get what they were teaching.



2.0     Challenges faced in teaching in a multiracial classroom/school

2.1       Cultural Differences
Malaysia has multiple races and culture. These differences might cause misunderstanding and poor social adaptations among students. Chinese are most likely to mingle with just Chinese due to their culture that embeds individual growth rather than collective growth. Malay will always play with Malay during recess because most of the leisure time games such as Congkak and Batu Seremban are Malay’s game. Indian are more on personal orientations to project social harmony within its culture. These beriers will eventually effect classroom integrations that might cause challenges to the educators.

2.2       Language Barrier

Currently, our educational system utilises the national language as the medium of instruction and unfortunately most of our students are still comfortable with their mother tongue. Language barriers often go hand-in hand with cultural differences, posing additional problems and misunderstandings in educational institutions. When a person speaks little of the national language or English, they might or can be intimidated and frustrated when trying to communicate with other races.  Students may act like they know what is being said, but in fact, may not know what is actually being discussed. We need to realise that it contributes to the lack of productivity, mistakes being made or general lack of trust between the students and with the educators. Mostly, we are used to using lingo, slang or jargon that is then, without us realising it would create difficulties for other students from other races. For example, someone not familiar with an expression could easily misinterpret the term that actually doesn’t really mean as what is said. Also some Malay sayings are not interpreted by other races correctly. As when asked to one high school student from Sekolah Menengah Puteri Ampang, Sophia Fatimah, 15, she stated :
“One of my Chinese friends does not understand the Malay saying ‘curi tulang’. She taught that it literally means someone stealing a bone.”
She also states that when her Chinese friend told her that she is her ‘Puhng yao’, she thought that it meant that she was her ‘penyu’, means turtle in Malay. Which is correctly when translated ‘puhng yao’ means friend in Cantonese.
Turning to another pupil from primary school, SK Puteri Pandan (1), Shana Norhazian, 11, she said that :
“I was jokingly telling my Indian friend to ‘berambus’. She asked me back what is the meaning of ‘berambus’? I told her it is like saying to go away. In which she thought, that it means broom or ‘penyapu’ in Malay.”
The case study shows that even now, the problems faced are still the same as it is in the past. Be it in high school or primary. It is not saying that they do not want to learn, but they are not given the needed exposure to do so.

2.3       Religion Differences

“The Prophet (S.A.W) said, ‘No baby is born but was born in a state of pure and clean nature of sin.  Then the parents who will make them Jews or Christians or Magian’
[Hadith Riwayat Bukhari]”
Muslims parents always concern about who their kids mingle with. They afraid that if the kids mingle with Christians, they might be Christianised by their friends. So does other religion. This misconceptions always leads to conflict in classroom. Parents are preventing their kids to study together which then leads to uncooperative lifestyle.
Children came to school with many negative attitudes toward and misconceptions about other races ethnic groups and beliefs. (Aboud, 2009; Stephen & Vogt, 2004). Henceforth, if it is not properly managed, religious differences can become a source of conflict and tension for the students in one community or school.

2.4       Curriculum Pedagogy Implementations

Multicultural education emerged from the diverse courses, programs, and practices that educational institutions devised to respond to the demands, needs, and aspirations of the various groups. (Banks, McGee. C, 2010).  Multicultural educations is always to be misunderstood as a “Subject” rather than a process to be embedded into the curriculum pedagogy


2.5       Conflict of Interest within The Education Staff

Speaking of the truth, how many of us don’t want our race to be much superior then the others. These views always sometime create a conflict of interest within the educational system including the staff. Human Resources will hire only their “kind” to be the educator. Student Recruitment will allow more of their race into the institutions instead of giving the equal chances to the eligible candidates.
 How do we recruit or train our educators when they are faced with these kind of problems or conflict?  Are they sincere in admitting the equality of everyone is as the same? Or just being hypocritical just for the sake of upholding the philosophy? Educators are dealing with all of the perspectives, basics cultural assumptions and references of the cultural frame. How are these to be done?



3.0     Suggestions / Solutions

3.1       Overcoming Cultural Barriers
The idea is to implement, in school, the teaching on understanding the other cultures that is out there, as a cross-cultural experience. This is not only for the students but for fellow educators as well. In order for students to understand the social living conditions of other groups or races, they will need to learn about the culture and beliefs of the other groups or races. Therefore it can be implemented by organizing different activities and program with the cooperation of the PTA’s. Not only depending solely on history subject taught in school.
Activities that are conducted needs to create more opportunities and rooms for our children to mingle and socialize with their friends from different race and religion. As the words of our Tan Sri Muhyiddin Yassin, our current Deputy Prime Minister and Minister of Education, ‘all school’s need to take their own initiative in conducting certain programmes in fostering coherency, tolerance and diversity between their students’.
It should be done duly in all school activities and at all times and not just half way in order for the culture and practice to be adopted and continue. Be it in sports activities or academically, interjections must be based on the elements of coherence and diversity within the composition of the participants.
3.2       Removing the Language Barriers

Language barriers are a common challenge in multicultural education. It is nevertheless a two way process. As stated in the NEP, the goals are to produce individuals that are able to contribute to harmony socially and for the nation. Therefore having to understand what are being conveyed is important for good communication and to build up self-confidence in students. Educators need to have an approach to make these students understand what they are teaching so that they won’t be left out from education and won’t shy away from asking questions should they do not understand what is being taught. Educators need to be more sensitive to what they are saying and to enunciate clearly. Avoiding idioms is best. But if idioms are used, be sure to explain back to the students the actual meaning, so that they won’t be interpreting it wrongly. Constantly ask for clarifications should the students understand what educators are conveying rather than going on with the topic and assuming that all of them understands. This is important, for students to catch up on their education and understand on what they are learning. Always or try to be specific on topics taught, so that it won’t be confused by the students. Most importantly, be patient. We must not expect that the students understand you at the same ease when we are communicating with our own race. Educational institute must provide courses for educators to learn a second language that is specified for the needs of teaching multicultural students. Because, language is the main core in any education and itself depends on communication and on verbal coding of human knowledge.


3.3       Apprehending Religion Differences

Being the main religion and beliefs in Malaysia, Islam is also used as guidelines in upholding norms and or regulations in the country. But even if Islam is the main religion, still our respected government are not discriminating or belittling other religions that are practiced by its citizens. Therefore as stated in the NEP, “based on a firm belief in and devotion to God”. It is normal when students in one educational institute came in with fixed ideas on their own beliefs and how they see other religions. The way to tackle this is to engage in a dialogue. This is necessary although difficult, because we need the students to open up and to accept the positive side of other religions. It takes a lot of courage to do this but, when we see the students open up their thoughts, it means or demonstrate a shift of attitude. Another way is demonstrating the common values among all the religion so that the students will learn to appreciate it. For an example, made by Fr. Jamal Khader, Chairperson of the Department of Religious Studies, and Dean of the Faculty of Arts at Bethlehem University when he wrote an article for Common Ground News Service (CGNews) on “Overcoming Religious Prejudices Through Education” in 13 December 2011.



“When I ask my students, for example, to tell me what they like in the Gospel (which they read in the first week), some find it difficult to answer. So I rephrase my question: what do you find in the Gospel that will make you a better Muslim? This allows them to feel more relaxed and seek out elements of the Gospel that they like.”
(paragraph 6, line 6)
“Although, the section on Judaism is limited, we feel that the course tries to promote the common values of all three religions and that the students learn to appreciate Judaism as the first monotheistic religion or as the Muslim students put it: the first heavenly religion”
(paragraph 9, line 4)
Also as said by (Hackman 2005; Oakes & Lipton 2003; Sleeter 2001)
“Critical reflection and dialogue encourages self-interrogation and questioning of institutional practices that continue to suppress human potential”
So, even though a student might still believe that their own culture is still superior, but still there will be an understanding that other students will have the same thoughts in thinking that their own believes are superior as well. It is important that educators knows the positive way to tackle these problems and not being prejudice on either sides so that students can be more relax when dealing with issues of religion and they will want to take it positively.





3.5       Assimilate Multicultural Education in the Curriculum Pedagogy

Multicultural education has incorrectly been viewed as merely curriculum reform that involves the addition of content regarding diverse groups. It is, in fact, more comprehensive than this limited conception and is characterized by five dimensions: (Banks, 2004).
1)      Content integration
It is the way on how the educators use content and examples from different cultures to show the concepts principle and theories in accordance to the subject that they are trying to teach. The content must be complete and accurate and also acknowledging the perspective of all ethnics or races. Most importantly the content that are to be delivered must be free of prejudices, biases.

2)      Knowledge construction process
This is a way of educating the students by having them giving their own opportunities in forming their own opinion or interpretations of one subject with a different perspective from the usual literature. 
The first process is contribution approach. In this approach the focus is on inserting ethnic heroes, holidays and other discrete cultural artifacts into the curriculum (Banks, 1988). At this stage, educators will go beyond heroes, holidays or other cultural activities by adding substantial material and knowledge about what are being raised. This is the easiest step and commonly used in schools. This can lead into forming a surface of basic information into understanding of other cultures. The second approach is the additive approach. This approach is to add in the all of information’s on ethnic contents, themes and perspective into the curriculum but still having the basic structures of the curriculum unchanged. Educators may have a reading session on classical books on other ethnicity or races, but not only merely reading the content, but having them discussing on the topic or book that they are reading. The next one is the social action approach. This approach deals with important social issues, such as racism and sexism. It is to be addressed as part of the curriculum. All ideas and perspective from the students are brought forward as for their learning experience. It is not only limited to text books but also alongside with the media are given to the students to explore and discussed. The next step is the transformation approach. Transformation approach will have to be in restructuring or changing all that are in the curriculum, the perspective and the goals. By doing this, educators will be able to provide the students on viewing concepts, issues and also outcome from the eyes of the ‘other’ group of people. The educators will put in new material with the current framework of knowledge in order to provide the students new levels of comprehension based from a much more accurate and complete curriculum.

3)      Reduction of Prejudice
How to reduce prejudice for the ultimate aim of helping the students develop democratic attitudes, values and behaviours are by intercultural curriculum. Having them have positive contact with members of other race can reduce prejudice.

4)      Equity Pedagogy
This involves strategies and environment to help students from diverse ethnic, cultural groups and race to attain need knowledge and skills for them to create a democratic humane society. Equity pedagogy is abandoning the traditional environment of a classroom and also teaching strategies. By giving way to the students, the teachers are to eliminate the authority that they have. In this new environment, the student produces the knowledge. Implementation of this pedagogy, the students will learn on constructing their own knowledge on how they understand of the world around them and not only memorizing facts.




5)      Empowerment of School and Social Structure.
Occurrence of when the transformation of the school structure to enable or allow students from all diversity to experience the sense of empowerment and equality.
For the students to feel empowered, school must be reformed through change in the curriculum and testing procedures, as well as change in the actions and attitudes of teachers and administrators (Banks, 1993b).

From the above, henceforth, teaching and training techniques are and must be designed to help learners have multicultural competence and preparing them to have the ability of facing the multiple facets of multiculturalism. Honouring diversity must be included in the curriculum. The goal of it is to not see diversity as an expected uniformity but also desirable.

3.6       Removing the Conflict of Interest within the Educational Staff.

Educational staffs are the pillars in realising multicultural education. For that matter, it is important that they undergo appropriate training for further development of teaching, knowledge skills and attitudes when they are put to the task of educating multicultural students.
“Education courses for early childhood personnel should have elements in both content and delivery that address diversity of cultures” (Verma 2003).
 Educators must take a responsive approach in teaching these children. To help them understand how their actions might later may it be consciously or not on social inequalities in the society. This approach will help develop children self-conscious awareness in relation to society their surroundings. It is also vital that educators have the values of understanding ann to appreciate humanity, cultures and the natural environment interdependence. They must always practice mutual respect on whatever differences or qualities of other races besides their own. They must always acknowledge diversity as way of knowing not only ways of being. 

4.0     Conclusion

Multicultural education should be given an in depth research in order for it to make it in the Malaysian market. Lots need to be done. The Ministry of Education should be taking on initiative in ensuring that the school through the teachers and also the PTA’s is out there carrying out their role. In realising the goals to continue using educational institute as the best platform to encourage the spirit of coherence amongst our children’s, the role of primary and secondary school will need to be refine. Shortly there must be continuity between primary school to high school in order for the education to be carried on and not be abandoned half way. Primary school for example, need to focus more on the basics because primary school are the first place that our children go to when they are put out into the unfamiliar world besides their home and these are the place where they mingle with other races other than theirs. Therefore this opportunity needs to be benefited fully by the schools through programmes or activities that can build up their spirit of coherence between each other. So, it is important that fellow educators have the elements of creativity that can transform the way to respect one another and to accept other friends from different race or religion  as an exciting activity during class. If this is successful, then the continuance towards high school, empowering the understanding about way of respect and toleration between race and religion would be assisted. Children's nowadays are smart. Therefore educators will need to create a refine way for them to continue understanding and appreciate the spirit of national coherence.

The truth is Malaysia has been experiencing great achievement with the reason of the unity between all of its citizens from all races. It is with our biggest hope that it shall be continued on by our future leaders.







5.0     References

1)      Banks, J.A. (1984). Multicultural education and its critics: Britain and the United States. (In J.A. Banks (Ed.), Race, culture, and education: The selected works of James A.Banks (pp. 181-190). Abingdon, Oxon: Routledge.)
2)      Banks, J. (1993). Approaches to multicultural curriculum reform. In J. Banks and C. Banks (Eds.), Multicultural education: Issues and perspectives. Boston: Allyn & Bacon.
3)      Aldridge, J., Calhoun, C. & Aman, R. (2000). 15 Misconceptions About Multicultural Education. Reprinted from Focus on Elementary, 12(3).
4)      McIntosh, P. (2000). Interactive phases of personal and curricular re-vision with regard to race. In G. Shin and P. Gorski (Eds.), Multicultural resource series: Professional development for educators. Washington, D.C.: National Education Association
5)      Banks, J. (1994). An introduction to multicultural education. Needham Heights, MA: Allyn and Bacon.
6)      Verma, G. K. (2003). Ethnic Diversity and Multicultural Education: Cross-cutting issues and concepts. Proceedings of The International Conference on Globalization and Multicultural Perspectives in Education, Penang, Malaysia, 3-4 Dec. 2003
7)      Ch.2 of Bryan Wilson, ed., Education, Equality and Society, London, 1975
8)      Banks, J. A. (2004). Multicultural education: Historical development, dimensions, and practice. In J. A. Banks, & et al. (Eds.), Handbook of research on multicultural education (2nd ed. , pp. 3-29). San Francisco, CA: Jossey-Bass. 
9)      Banks, James. A. and Cherry A. McGee Banks (Eds.). Handbook of Research on Multicultural Education (1995).

10)   Pastor Richard Bucher, Th.D. Why we baptize babies? (The case for infant baptism)   [http://www.orlutheran.com/trinfbap.html]
11)   Jayaram, V. Hinduism and the belief in rebirth, 2010. [http://www.hinduwebsite.com/reincarnation.asp]
12)  Noor Mohamed S.M; Harian Metro, Article on ‘Sekolah semai benih Perpaduan’. 8th March, 2012 issue